{"id":4643,"title":"Front Desk and Hospitality Officer","entry_date":null,"contract_type":"CDI","work_place":"Geneva","city":"Geneva","subtitle":null,"ref":null,"contact_firstname":null,"contact_lastname":null,"contact_position":null,"contact_tel":null,"activity_from":40,"activity_to":40,"publication_date":"2026-09-28","expiration_date":"2026-10-18T00:00:00.000000Z","introduction":"<p>At DCAF, we envision a world where democratic sector governance advances sustainable peace and development and human dignity for all. <\/p><p><br><\/p><p>Our mission is to advance the security of all people through nationally owned, inclusive, and participatory security sector reforms based on international norms and good practices. <\/p><p><br><\/p><p>DCAF contributes to making peace and development more sustainable by assisting partner states and international actors supporting these states, to improve the governance of their security sector through inclusive and participatory reforms. It creates innovative knowledge products, promotes norms and good practices, provides legal and policy advice and supports capacity\u2010building of both state and non\u2010state security sector stakeholders.\u00a0<\/p>","description":"<p>For the Director\u2019s Office, we are looking for a professional, resourceful and positive individual to be our next <strong>Front Desk &amp; Hospitality Officer. <\/strong><\/p><p><br><\/p><p><strong>Location:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0  \u00a0  \u00a0DCAF HQ, Geneva, Switzerland<\/strong><\/p><p><strong>Starting date:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0As soon as possible<\/strong><\/p><p><strong>Work rate:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a040% - working mornings Monday\/Tuesday\/Wednesday\/Thursday<\/strong><\/p><p><strong>Duration:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Permanent<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><p><strong>The role\u00a0\u00a0<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Reporting to the Head of Facility and working closely with the Senior Front Desk Officer, the Front Desk &amp; Hospitality Officer contributes to the smooth day-to-day functioning of DCAF\u2019s Geneva headquarters by providing professional front desk services and supporting hospitality, facilities and office-related activities. The Front Desk &amp; Hospitality Officer contributes to a welcoming, well-organised and secure working environment.<\/p><p>\u00a0<\/p><p><strong>Key areas of operation<\/strong><\/p><p>\u00b7\u00a0\u00a0\u00a0Manage front desk and reception services, including welcoming and assisting visitors, handling calls, and administering visitor badges and access services. <\/p><p>\u00b7\u00a0\u00a0\u00a0Ensure continuity of front desk operations, working closely with the Senior Front Desk Officer and supporting security and emergency preparedness procedures as required. <\/p><p>\u00b7\u00a0\u00a0\u00a0Support HQ facilities, office supplies and equipment, including purchasing, inventory management, replenishment of common-area supplies and liaison with relevant service providers. <\/p><p>\u00b7\u00a0\u00a0\u00a0Coordinate internal meetings and events and support hospitality services and the use of DCAF meeting and event facilities, including room set-up, catering, guest arrangements, room availability and liaison with relevant stakeholders. <\/p><p>\u00b7\u00a0\u00a0\u00a0Manage mail and package services and undertake related administrative duties, including reception expense reports and support to visa application processes as directed.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>Your experience <\/strong><\/p><p>\u00b7\u00a0\u00a0\u00a0Completed secondary education; a qualification in hospitality, facilities management, administration or a related field is an asset. <\/p><p>\u00b7\u00a0\u00a0\u00a0Demonstrated professional experience in reception, front-desk services, hospitality, facilities or a similar role, preferably in an international or multicultural environment. <\/p><p>\u00b7\u00a0\u00a0\u00a0Excellent interpersonal, organisational and customer-service skills, with the ability to manage multiple priorities efficiently and professionally. <\/p><p>\u00b7\u00a0\u00a0\u00a0Full professional proficiency in English and French, both written and spoken. <\/p><p>\u00b7\u00a0\u00a0\u00a0A valid work permit for Switzerland (or Swiss\/EU citizenship) at the time of application is a prerequisite.<\/p><p>\u00a0<\/p><p><strong>Additional skills and competencies<\/strong><\/p><p>\u00b7\u00a0\u00a0\u00a0Proficiency in standard office applications, including Microsoft Office and Outlook; familiarity with SharePoint is an asset. <\/p><p>\u00b7\u00a0\u00a0\u00a0Experience supporting meetings, events or hospitality services, with a proactive, reliable and service-oriented approach.<\/p><p>\u00b7\u00a0\u00a0\u00a0Strong organizational and coordination skills.<\/p><p>\u00a0<\/p><p><strong>We offer<\/strong><\/p><p>\u00b7\u00a0\u00a0\u00a0a rewarding, dynamic and meaningful work experience<\/p><p>\u00b7\u00a0\u00a0\u00a0the chance to be part of a diverse team of collaborative, respectful, hardworking and values-driven people<\/p><p>\u00b7\u00a0\u00a0\u00a0the chance to contribute to advance the security of all people through nationally owned, inclusive, and participatory security sector reforms based on international norms and good practices. <\/p><p>\u00a0<\/p><p>If you think you are a good match and are enthusiastic about joining our team, <strong>please apply online by 18 October 2026<\/strong>, enclosing:<\/p><p>\u00b7\u00a0\u00a0\u00a0a one-page motivational statement in English describing your relevant experience and what you can bring to DCAF<\/p><p>\u00b7\u00a0\u00a0\u00a0a concise CV (maximum two pages)<\/p><p>\u00b7\u00a0\u00a0\u00a0a copy of your diplomas and work certificates (in one pdf document)<\/p><p>\u00a0<\/p><p>DCAF is committed to equality of opportunity and encourages applications from all qualified candidates regardless of sex, age, disability, gender identity, religion, or ethnicity.\u00a0<\/p><p><br><\/p><p>DCAF is bound by the legal requirements and regulations regarding the issuance of work permits of the jurisdictions in which we operate.<\/p>","instructions":null,"pdf_name":null,"pdf_path":"","additional_document_name":null,"additional_document_path":"","youtube_link":null,"logo_name":null,"logo_path":"","image_top_name":null,"image_top_path":"","image_bottom_name":null,"image_bottom_path":"","entry_date_type":"to_be_defined","deleted_at":null,"country_code":"ch","zip_code":null,"laravel_through_key":22,"postulation_url":"https:\/\/ats.johdisuite.ch\/recruitments\/5171\/offer\/4643\/postulation?signature=e067da19f0f9b62b919e4e2de2ae4d04c6592a456f86fa147d91bafc696def7e","medias":[],"sector":"Associations \/ organisations","canton":"Geneva","apply_link":"https:\/\/ats.johdisuite.ch\/recruitments\/5171\/offer\/4643\/postulation\/web?signature=cb23834b9a19b76c5a751e70b85ed56d45d7d0728f009dbbbc83dd83a214c9d9"}